Thank you for shopping with LexPlush. We are committed to ensuring your order is processed and delivered as quickly and safely as possible.

Order Processing

All orders are processed within 1–2 business days after payment has been confirmed.

Please note that LexPlush operates as an online business and processes orders during business working days only.

We do not process or ship orders on weekends or public holidays. Our courier partners do not operate during weekends, therefore shipments cannot be collected or dispatched during that time.

Orders placed on Saturday, Sunday, or public holidays will be processed on the next business day (Monday or the next working day).

Delivery Time

Once your order has been shipped, delivery typically takes 2–5 business days within South Africa, depending on your location and the courier service.

Delivery times may vary during peak periods, promotional sales, or due to factors beyond our control.

Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details so you can monitor your delivery.

Incorrect Address

Customers are responsible for providing accurate shipping information. LexPlush cannot be held responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Delayed Deliveries

While we aim to ensure timely delivery, LexPlush is not responsible for delays caused by courier companies, weather conditions, or other unforeseen circumstances.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: info@lexplush.co.za

Thank you for choosing LexPlush.